Team Spotlight Q&A
Our team come from a diverse set of backgrounds and everyone has their own unique story to tell. Here's a little more about Rita's journey!
What were you doing before you joined the team?
A: I've lived in Bristol for around 7 years, and have been in and out of lots of jobs in that time. I originally studied acting, which I loved, but for more accessible career options I fell into customer service and sales roles, as they require similar skillsets. In between these roles I was always driven back to travelling, and would travel between leaving one job and starting a new one. Right before the pandemic I was mid ski-season, and had to rush back to the UK. It was during the first lockdown that I started working for Shiptheory.
What was your first role at Shiptheory, and what do you do now?
A: When I first started, it was a little overwhelming as I'd never worked in tech before. I had done lots of account management though, so I was primarily trusted with onboarding new customers, helping with setup and demos. I then moved up to be a Senior Account Manager, doing some internal training but also hosting demos and webinars for our partners.
A huge moment for me was running a training session for 100 FedEx employees across Europe to show them how Shiptheory works. As of the end of last year, I moved to become Head of Partnerships, which was really exciting for me. I'm now steering towards establishing relationships and learning more about the operational side of the business.
How has Shiptheory helped your growth personally and professionally?
A: The office and culture here is really relaxed, and it’s great working closely with the founders. I can feel the direct effect of my hard work on the growth of the company, which is huge because you don't get that in many jobs, you just feel like a cog in the machine. Here, you're included, and it makes you take pride in your work.
I’ve been at Shiptheory for a number of years now and when I first started out, I didn't know exactly what I wanted to end up doing. One of my managers said 'well let's find out what you want to do, you're great with people, you have this set of skills: let’s see how we can make this work for you and the business.' I’m grateful for the freedom to find a role I thrived in, and after numerous roles at the company I’m delighted to have progressed to Head of Partnerships.
What has been your proudest or favourite moment working for Shiptheory?
A: I've had a lot - I promise I'm not just saying that! The highlight so far has definitely been the work I've contributed to the opening of our US office. We went out a few weeks ago scoping out locations, helping with recruitment and interviews, and meeting our partners out there. I got to experience a totally different perspective on the industry, and it was really important to me that I got this opportunity.
Would you recommend working for Shiptheory?
A: Yes - I'd definitely recommend it! I think the values of Shiptheory speak for themselves. One of them is honesty, which translates to the experience of everyday life here. Everyone is in constant contact which helps things run smoothly. People are very social and have relationships within but also outside of work, so it feels like a very nurturing environment.
The opportunities here are also great, not just for progression but for personal growth. Travel has always been a passion of mine, and you're able to have a sabbatical here - I'm shortly having a few months of to do a road trip around Europe - but I'd never have been able to do this if I hadn't been given the opportunity by Shiptheory. They genuinely want to aid your personal growth just as much as your professional growth.